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Because they wanted to do most of the online fulfillment
in-house, Kron and Brito needed to look not only
for space where they could showcase furniture in
their second store, but also for warehouse and office
space to help launch their e-commerce business.
They settled on the Design
District, an up-and-coming area filled with high-design
home décor showrooms,
and adjacent to a booming area of mid-town Miami,
with new condominium developments going up as fast
as they’re being sold and classic houses from
the 1920s through the 50s being rediscovered and
renovated.
Kron and Brito worked with
a local architect to create a space for Genius
Jones that’s very
clean and modern but also very kid- and mom-friendly,
said Kron.
“There are a lot of low surfaces with toys
to play with,” he said. “We encourage
kids to touch and play with things in the store…it
makes it a fun place to be in.”
Kron does all the buying
for the store, and he looks for unique products. “We want to surprise people
with great stuff,” he said. “I look for
great design with a modern aesthetic, but it’s
important that the stuff works. We don’t want
to be a museum of modern design. There are some products
that look great, but we don’t feel that they
meet the standard.”
The new Genius Jones features
20-foot ceilings, all white walls, a minimalist
feel, and the company’s
signature swimming-pool-blue painted concrete floors.
“We’re not afraid to have a point of
view,” said Kron. “We’re not afraid
to lose a customer who walks in and doesn’t
get it. So much retail has been homogenized. To build passion, you have to have a
point of view.”
But as they do in their
product selection, Kron and Brito have looked at
the practical side of the store’s design
as well, ensuring there are plenty of comfortable spaces for their pregnant customers to
sit down, and providing a Netto changing table in
the store’s restroom.
The merchandise mix features
linens by dwell baby, Serena & Lily and Catamini;
accessories by Offi, Agatha Ruiz del la Prada,
Artencia lamps and Flensted; toys from Auto Moblox, Melissa & Doug,
Fibi and Haba; apparel from Kingsley, Makie, Salvor,
Trunk, Paul Frank and Calypso; Brazilian and Cuban
lullaby CDs; Geuther high chairs and Peg Perego carseats.
Kron and Brito mix these products with vintage pieces
and one-of-a-kind items, like a set of 1970s molded
plastic chairs from Germany; lines with a local flair, such as Friends With You, a plush
collection designed by a group of local Miami artists;
and items that are not necessarily marketed to the
juvenile market, but that work well in a kids’ environment.
“It’s very eclectic,” said Kron. “That’s
where we really stand out…we find a lot of
unusual things.”
Kron and Brito’s selection of staff is a bit
non-traditional as well. “We stay away from
people who have a typical retail background,” said
Kron. “(Our employees) don’t have to sell very hard — the
customers are already sold when they walk in the
door. Our job is to educate.”
His staff includes two painters,
a drummer and a woman who operates a record label
in her spare time. “We
all have backgrounds in creative things,” he
said. “…We relate well to our core customers.”
Kron knows that while that
core customer base is what he calls “design freaks,” the
store has a much wider appeal. Some customers visit
the store specifically for lines like David Netto
or Bugaboo, he said; some are looking for a $20
birthday present, and others think of Genius Jones
as a clothing store.
“It’s really interesting to see — every
customer has a different perception,” he said. “We
connect with a lot of different people on different
levels.”
The online store promises to bring that connection
to a whole host of people worldwide. Kron has a background
in Web commerce, and has been developing the e-commerce arm of Genius Jones for
some time. Currently, the store has a site that delivers
product images and information, but this month, Kron
hopes to have full e-commerce capabilities up and
running, with registry features right behind.
He’s invested in a software system that’s
the backbone of the venture, allowing him to track
orders and feature realtime inventory.
“We’re going to be a serious competitor
online, and be able to translate the same shopping
experience you have in the store to online,” said
Kron. “Whatever we do online, we want to be
the best — you have to be the best to be taken
seriously.”
But the mainstay of their
business remains the brick-and-mortar store. “We really see customers, and see what
really works,” said Brito. “…The
customers really dictate what’s working and
what’s not. It gives us a leg up on not just
having beautiful products.”
Kron said he and Brito are “definitely” interested
in opening additional stores, though they have no
plans yet.
“What we’re doing represents the cutting
edge of the market,” said Kron. “And
we’re going to stay out there on the cutting
edge."
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